To enhance your experience and streamline our services, part of claims functions (including outpatient, inpatient/surgery claims, supplementary document, submission record and claim history) currently available on the Super Care platform will be suspended and migrated to our new digital platform, BlueCross+, starting from 18 November, 2025.
Existing customers can log in and enjoy these services on BlueCross+, which offers a more convenient and efficient claims experience.

Please be informed that a system upgrade will take place on Sunday, 9 November 2025, from 3:00 AM to 5:00 AM. During this time, our online services will be temporarily unavailable. We recommend that customers make any necessary arrangements in advance. We apologize for any inconvenience caused and appreciate your understanding.